What is the turnaround time for a simple custom ring vs. a complex one?
Simple: four to six weeks. Complex: ten to fourteen weeks. Anyone promising two weeks on a custom ring is either rushing the work or handing you a...
Simple: four to six weeks. Complex: ten to fourteen weeks. Anyone promising two weeks on a custom ring is either rushing the work or handing you a semi-mount they already had in stock.
I break it down for clients like this - the timeline isn't about how long the ring takes to make. It's about how many decisions need to happen, and how many things can go wrong that need un-making first.
Simple custom ring
By "simple" I mean a solitaire in a metal band. One center stone, plain shank, four or six prongs, maybe a cathedral shoulder. The stone is already sourced - the client owns it or we've picked it from a parcel in one sitting.
That timeline:
- Week 1: Consultation, sketches, stone selection. Client approves the design.
- Weeks 2-3: CAD or wax carving, printed model sent for approval. One round of revisions max.
- Weeks 4-5: Casting, cleanup, stone setting. The prong work on a simple four-prong takes about two hours for a competent setter. Maybe three if the stone is an odd shape.
- Week 6: Final finish, rhodium if it's white gold, QC, pickup.
I quoted four to six weeks for a reason. The fourth week is where things can slip - casting house runs late, the polish doesn't hit right, the prongs need a re-tip. I'd rather under-promise by a week than call a client on a Thursday to tell them their engagement weekend present isn't ready.
Complex custom ring
"Complex" covers a lot of ground. A pavé band with a hidden halo. A tension set center with accent stones. A three-stone ring with matched side stones that took two months to find. A piece containing multiple metal colors or an engraved gallery.
Here's a real breakdown from a job I did last year - a three-stone oval with tapered baguette sides, a French-cut pavé band, and a pierced basket. Her name was Priya. She knew she wanted something with "movement," which in trade-speak means "a setting that catches light from every angle and costs more to make."
- Weeks 1-3: Initial consult, stone sourcing. The center rose-cut oval took three weeks to find - not because they're rare, but because finding one with the right proportions to match the tapered baguettes took me through four suppliers. Priya saw CAD revisions in week three.
- Weeks 4-6: CAD refinement, resin model approval. Three rounds of CAD changes - the first basket design looked too heavy, the second was too delicate for the stone weight, the third passed.
- Weeks 7-9: Casting in 18k yellow, assembly, first pass at the pavé. The casting house ran the piece twice - the first pour had porosity in the basket.
- Weeks 10-12: Stone setting. French-cut pavé is slow - each stone is individually set, and the baguette shoulders need hand-fitting to avoid gaps. The setter charged $380 for this step alone, which I told Priya up front.
- Week 13: Final finish, rhodium, QC. Done.
Total: thirteen weeks. That's about average for this kind of work.
What slows a complex job down
Most clients think it's the metalwork. It's not. It's stone matching and revisions. If the job calls for four matched trillion-cut side stones, I might have to buy eight to get four that match in color and clarity. That takes weeks, not days.
CAD revisions are the second biggest time sink. A client who says "I'll know it when I see it" is a client who will need three or four model approvals. Each round takes a week - design, print, photograph, send, wait for feedback, redesign. I don't blame anyone for this; it's hard to visualize a ring from a screen. But it adds time.
What a fast jeweler is actually doing
A jeweler promising a complex custom ring in four weeks is almost certainly cutting one of these corners:
- Using a pre-cast finding instead of fabricating from scratch. That means the ring isn't really custom - it's assembled from stock parts.
- Skipping the resin model. That means you approve a CAD, and the first time you see the ring in three dimensions is when it's finished and set.
- Using an in-house setter who works fast but doesn't have the range for complex pavé or unusual cuts.
- Not telling you about the stone sourcing timeline in the first place.
I've been on the other side of this. Back in my 47th Street days, I worked for a shop that quoted six weeks on everything and delivered in eight, always with some excuse. I don't do that anymore. I quote the real timeline and I hit it or beat it by a couple of days.
The one thing that's the same
Simple or complex, I don't take a deposit until the client has seen a CAD or a wax model and signed off on it. No exceptions. And I don't start the metal work until the stone is physically in my hand. Those two rules are what keep the timeline honest.
So if you're asking about turnaround time, the real question isn't simple versus complex. It's whether your jeweler has the discipline to tell you what they actually need, and whether you have the patience to let them do it right.