I've taken in about a dozen "I bought it online and it's not what I expected" rings in the last five years. Some were fixable. Some were not. And the ones...
A client named Marco emailed me last spring with a photo he'd taken off Pinterest and two questions: "Do you do CAD or hand-fabrication, and which is...
Yes, you can. I've done it maybe forty times over the last decade. It's one of those requests that sounds sentimental and ends up being technically more...
Yes, absolutely. I've done both for clients more times than I can count. Hidden gemstones and inscriptions are two of the most personal things you can add...
Fifty percent. That’s the standard number I’ve worked with for about 23 years, and it’s what most custom jewelers I respect use. Half up front, half on...
Yes, they can, but there's a right way and a wrong way to do it. A client named Marco came to me last spring with exactly this problem - his grandmother's...
I get this question about twice a month, usually from a client who's been browsing a brand website and comparing a custom quote against a price tag. The...
I get this question a lot, and it's usually from someone who's done some research before walking in. That's good. It means you're thinking about where the...
Yes. But the answer depends on what "match" means to you, and on what the existing piece is made of. I get this question about once a month - someone...
About six years ago, a client named Marco sat down across from me and said, "I don't want anything that looks like my father's ring." He was thirty-four,...
One essay, one object, one quiet recommendation — delivered slowly, the way these things ought to be.